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LIMITED USA AND CANADA WARRANTY POLICY – PDX.GOLD warrants products sold against defects in material or workmanship as follows: PDX.GOLD, at its option, unless otherwise agreed, will repair any defective part of the product unit at no charge, provided that:

  1. The warranty claim is made in writing within the period of time specified in the user manual or in information enclosed with the product packaging (6 months); and

  2. The proof of purchase by bill of sale or receipted invoice is submitted concurrently with the claim and shows that the product is within the applicable warranty period to Customer Service of PDX.GOLD; and

  3. The purchaser complies with Procedures for Returns listed under the General Terms and Conditions contained herein; and

  4. The purchaser complies with all the manufacturer’s requirements.


The warranty is enforced from the date of shipment from PDX.GOLD’s manufacturing facility. The warranty period begins on the day the customer receives the product, but not later than 45 days after the date of shipment from PDX.GOLD’s manufacturing facility. PDX.GOLD reserves the right, at its discretion, to fulfill warranty claims with refurbished or reconditioned parts or units.

This warranty shall not apply to:

  • a) Defects or damages resulting from (1) misuse of the product, (2) use of the product in other than its normal and customary manner, (3) accident or neglect, (4) improper testing, operation, maintenance, service, repair, installation, or storage, (5) unauthorized alteration or modification, (6) damage determined to be the result of freight or shipping after the product has left the factory; or

  • b) Normal tear and wear of the product, its components, or parts; or

  • c) Post-expiration dated material


Other limitations
This warranty is the exclusive remedy of the purchaser, and PDX.GOLD disclaims all other warranties, whether express, implied or statutory, including without limitation, warranties of merchant-ability and fitness for particular purpose. No employee, agent, or representative of PDX.GOLD is authorized to bind PDX.GOLD to any other warranty. In no event shall PDX.GOLD be liable for incidental or consequential damages.

All express and implied warranties, including the implied warranty of merchant-ability and the implied warranty of fitness for a particular purpose, are expressly disclaimed and shall not apply to any products sold or services rendered here under. PDX.GOLD shall not be liable for consequential, incidental, special, or other direct or indirect damages resulting from economic loss or property damage sustained by you or any end user from use of the products sold or services rendered here under.

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